10 years of experience
THE STANDARD OF EXCELLENCE
Thanks to our extensive experience in delivering comprehensive BPO and Contact Centre solutions worldwide, we have developed strong partnerships with our clients. These enduring relationships are based on mutual trust and transparency and are designed to align with each client's unique goals and strategies. By working together towards a common objective that reflects our shared interests, we help our clients achieve sustained success in their respective industries.
Our Vision
Vision
THROUGH EXCEPTIONAL SERVICE AND ADDED VALUE, BECOME THE MOST DEPENDABLE BUSINESS PARTNER.
Our Mission
Mission
OUR MISSION IS TO ESTABLISH A WORK CULTURE THAT INSPIRES AND RETAINS A DEDICATED TEAM OF SKILLED PROFESSIONALS, WHO WILL HELP PROPEL CX-GATE TO THE FOREFRONT OF OUR TARGET MARKETS.
Industries
What we do
Telecom
We leverage our expertise in telecom and our team's knowledge to revolutionize how your customers use connected devices in their everyday lives.
Publishing & Media
Our approach is innovative and game-changing, making it an ideal fit for the rapidly evolving needs of the publishing and media industry.
Healthcare
At times, the healthcare industry can present unique challenges. However, our team of experts is equipped to handle every call to your practice, clinic, or care home with a high level of empathy and professionalism.
Utilities & Public Sectors
Public utilities and services are essential components of our daily lives. We work with you to ensure that your business and customers have access to reliable services around the clock, regardless of location.
Automative
The automotive industry is undergoing a rapid transformation, where brands' success hinges on their ability to provide exceptional customer experiences while also reducing operational risks and costs.
know moreTravel & Leisure
Our team of experts is dedicated to creating emotional connections with your business, helping it to soar while delivering unforgettable experiences to your customers at every step of their journey.
Services
Customer Services
Building a strong, dependable, and scalable customer service operation is essential to delivering excellent service and propelling your business to success.
Outbound - Sales
Our team of highly skilled sales experts is dedicated to not only driving revenue growth but also improving your overall sales effectiveness. We employ proven sales strategies that are tailored to meet your specific sales requirements.
Enterprise Services
At our core, we're passionate about innovation and thrive on solving complex B2B challenges. Our end-to-end approach utilizes customized frameworks to ensure maximum client satisfaction.
Crisis Management
Despite the best planning and preparation, unexpected challenges can arise. When they do, your customers will turn to you for help and support. Our experience in assisting some of the world's largest brands has prepared us to provide exceptional customer service when it matters most.
Back Office
A well-functioning company requires a back office that supports its front office operations. Our team of back office executives provides essential administrative support to ensure that your front office staff can focus on serving your clients effectively.
Consulting Services
Gobeyond Partners, our global consulting business, specializes in solving complex customer journey challenges for our clients. Our team of experts merges design, transformation, and real-world experience to deliver valuable insights and tackle even the most intricate organizational challenges with enthusiasm.
Solutions
What we serve
Contact Center
Day or night, our contact center is available 24/7 to provide you with the answers you need.
Live Chat
Get instant advice and personalized assistance with our live chat service - we're here to help.
Social Media
Streamline your social media services and offer a consistent omni-channel experience with our expertise in managing Facebook, Instagram, and Twitter platforms.
Elevate your customer service strategy with our official WhatsApp Business integration. Leverage the power of WhatsApp to connect with your customers, wherever they are.
Quality Management
Our Quality Management solution automates call center quality monitoring, allowing you to evaluate every call with ease.
Speech Analytics
Transform your contact center's performance with our Speech Analytics solution. By unlocking valuable insights from every conversation, you'll gain a competitive edge in the marketplace.
Need Help?
Reach out to the world’s most reliable Contact Center services.
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Our Location Arribat Center, Rabat, Morocco
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Send Us Mail meet@cxgate.com